FAQ'S

How to Order @ NorthlandGardens.com? In order for you to use our e-commerce site, you must have your internet browser set to accept cookies. With cookies enabled, you will be able to use our buy-it buttons and access the shopping cart portion of our site. No information can be accessed or taken from a computer with cookies. So please remember to enable cookies.

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ABOUT Our E-Commerce Solution & cookies

How long have you been in business? In 1986 we started our landscape department, 9 months later we opened the Bonsai Centre and the following year we added the nursery and the ever growing water garden area.

Is Northland Gardens a seasonal business or are you open year-round? We are open daily  year round.
One week between January and March we may close for Inventory, or have limited hours. Check our Store Hours
for details, daily hours vary seasonally.

How do you ship? Most all shipments whether hard goods or plant material are shipped via ground UPS Or Ground FEDEX.  Quicker options are available from both carriers at increased pricing levels, just ask when calling in your order or choose your preference at the checkout portion of the website.

Does Northland Grow all its own stock?  We grow a number of plants including Water Plants, Bonsai, Perennials and more. However, we also rely on a Network of suppliers we have come to know and trust from Japan to Wisconsin and in-between. This guarantees our customers the best selection possible.

Where are you? We're located at the base of West Mountain in the beautiful Adirondack Park Preserve. In upstate New York. One hour north of Albany, ten minutes from the queen of Americas lakes "Lake George" and 20 minutes from the world famous Saratoga Thoroughbred Race Track

What is that Noise? Although we know music and sounds can be annoying on some web-sites, we couldn't resist the temptation to have a little fun after all isn't that what it is all about. To shut off the sound right click on the logo below and un-check the play option.