Feed Back And Testimonials

Wed, 15 Feb 1996 ~ "We are writing you to express our deep gratitude for the beautiful landscaping you did on our property... We add, your staff have shown not only a high degree of professionalism and creativeness, but also a deep interest and caring for your customers."
William & Mary


Sun, 25 May 2003 ~ "You have a wonderful business there, we were impressed and are looking forward to many more visits and learning more about Bonsai." 
Andy

Thu, 5 Jun 2003 ~ "Got it yesterday, great product and service, a definite go-to seller from now on"
Donna

Sat, 09 Aug 2003  ~ "My husband and I just wanted to say what a great time we had at your nursery today (August 9)!! The selection was wonderful and huge!  All three of the young people helping us were friendly, and knowledgeable. I wish I could have purchased triple what I did!  The Weeping Birch looks great in the front yard and all the perennials look wonderful in their new homes!  I'll have to come back for a Bonsai for my husband...he really liked them!  I'll tell everyone I know about you!"
Dyanne & Dan
 

Wed, 04 Aug 2004 ~ "The starter plants you sent me arrived in excellent condition. Thank You. 
The meticulous and  personal care taken in packing the plants became obvious as soon as I opened the parcel.  
The plants too are vigorous and obviously well-nurtured in your nursery. Thank-You."
Dave

Wed, 16 Nov 2005 ~ Dave,  Many thanks for your rapid and knowledgeable response to my inquiry regarding the quartz sleeve component of my Pondmaster 10 watt UV filter. You deserve a customer service award.
Yours truly,
Gregory

Thu, 06 Apr 2006 ~ Hey Tracy, Just wanted to let you know that the trees arrived this morning and they look great.  I'm looking forward to the arrival of your new stock.  I was impressed with the packaging and the overall condition of the plants.  You'll get my business.
Larry

Fri, 29 Sept 2006 ~ I want to thank you very much for all your help to resolve my UV clarifier problem. The package arrived today from the manufacturer. That qualifies as shockingly fast ! You went way beyond my expectation and your service is the best I have ever had in dealing with any on-line merchandise store in the past 10 years. Look forward to doing more business with you in the coming days.
Ren

Mon, 24 Sept 2007 ~ WOW...Placed my order on-line on Thursday and it was at my doorstep by Friday. Thank you so much, my backyard rill was flowing and gurgling for a party I had on Sunday. I will definately be back for more parts and plants as the seasons roll by.
Pam

TUE, 22 JULY 2008 ~ Dear Northland gardens I just picked up the 3 way valve you mailed just last week
I want to thank you for your prompt action in mailing it to me. I know my fish will appreciate it too.
I know if ever I need anything for my pondmaster equipment and I can't find it at home (Canada)
I'll certainly contact you.
Again, many thanks
Dennis A

MON, 28 JULY 2008 ~ Outstanding service.  The part should be here tomorrow according to UPS. My goldfish are anxiously awaiting the filtered water.
Rob

MON, 18 AUGUST 2008 ~ DON'T go to the "big box stores" as I had tried.  I needed a new pump for my small pond and found no one that could help me.  Contacted Tracy at Northland Gardens and he had the correct size,
in stock.  They know what they are talking about when it comes to water gardens.  Good job!
Thanks
Judy B.

THURSDAY, 11 SEPTEMBER 2008 ~ I am writing this note with pleasure!!!  You guys are awesome I had been working hard to find a business/company/vendor that I could purchase an impeller to an older pond pump.  I was very frustrated in trying to locate this part but was also frustrated at the lack luster customer service I experienced. My husband and I were pioneers in our area back in 1978 - we used our old waterbed liner and a sump pump. It all grew from there and our ponds are now beautiful but with old technology.  I was so comforted to speak with a person that understood my concerns, had the part I needed and offered good old-fashioned service.  I truly appreciate the care and attention and the fast service in processing my order.
Thank you so much Northland Gardens!
Check out my attached pond pictures from Vermont.

     

Janet T

TUESDAY, 02 DECEMBER 2008 ~ Dear Tracy and Dave: I rec’d the replacement bulb today in perfect condition. Thanks so much for sending that out so quickly.
Best, John

WEDNESDAY, 03 JUNE 2009 ~Tracy, I received the parts last week as well as the brochures. I set up the filters that you recommended and I have to say that you were correct. They are perfect for the pumps and work as “advertised”. I actually tried to make something like this a few years ago thinking that if I kept the space fairly large that it would help keep the filter clean. Thanks for recommending them. The pumps have been running for 24 hours and are staying clean- historically I was getting 4-5 hours before they were clogging up!
Brian